Mac Mini upgrade tool kit purchased

Picked up my Mac-mini upgrade tools on the way home from the office today. Yes thank to Apple if you want to do any upgrades to the Mac Mini you need specials tools. Everything that I have seen on upgrading the ram in a Mac Mini indicates that to open up the Mac Mini you need 2 putty knives! Yes putty knives. It also better to use thin plastic putty knives instead of steel ones, as the steel ones will scratch the bottom of the case and chassis.

I plan on upgrading from 512Mb of Ram to 1 GB of ram. The Kingston ram for the mini has been sitting here for a few months so I am going to get to it over the weekend.

After the upgrade, I also wanted to run a little social experiment and set up the Mac and have the kids and SWMBO use it to see how that adapt. Keep checking to hear on the results of the upgrade and the social experiment!

Stephen

Lots to blog about

Today was quite a day! Came up with lots of articles to post to the blog. Watch over the coming weekend to see articles on several things. I want to start adding a special series on some of the features of Vista that are available in the different versions and maybe help you make a decision on whether this would be reason enough to upgrade. I have some announcements about some new products that we now have access to (think convergence), a personal rant about a situation that happened today and a phone call to a Customer Service agent and more.

Keep checking back or use your RSS reader to see more posts soon.

 

Stephen

DST Change, Did your system switch?

A quick check of 3 or 4 of my managed servers have all shown that they have successfully changed over to DST. Email tests have also shown that exchange is functioning properly. We are advising Sysguy clients to check their appoints in Outllok as soon as possible to ensure that meetings are correctly booked for the next three weeks.

If you haven’t already you should check your own PC and make sure that the time flipped over successfully this morning.

I am sure that we will have to go through this again all over in the first week of November. Hopefully by that time Microsoft will have a patch out or at least make sure that the current patches work and that they are not releasing patches and changing Knowledge Base articles 3 days before the change.

Stephen

Are you ready for DST!

As Canada has adapted the 2005 US Law changing Daylight Savings Time, there are a couple of steps you may follow to ensure that your computer changes time properly this weekend, Mar. 11, 2007.

If you have recently performed the latest Windows or Microsoft updates you are probably fine. I would suggest that if you are not using Microsoft Update you get it set up as it updates products other than just Windows.

To check I usually suggest opening an Internet Explorer session, and then click on start, then help and support, then click on keep my computer up to date. If at the top of the next screen if you don’t see the option to get Microsoft Update, then you probably have it. Go ahead and select custom update and wait to see what updates are required for your PC. You may want to go through the optional updates and add any you may think necessary. If you have not yet installed Internet Explorer 7.0 please consider doing this as some people have complained about i, and it does affect some older applications that use explorer. Go ahead and install all the updates you selected and if required reboot the PC. I would also suggest that after the reboot you go back in and run the update again to pick up any additional updates.

There is mroe information regarding DST changes and Microsoft Products available at http://support.microsoft.com/dst2007

Other products will also be affected by the changes. If you own a Blackberry or other organizer you may have to do updates as well. Please Google the device or visit the manufacturer’s web site to see if there are patches available.

Windows 9X and ME don’t have official Microsoft updates as these products are no longer supported. Google for several unofficial patches that have been created on the Internet.

Hopefully, Sunday when you go to use your computer, the time will have properly changed with the new DST.

Stephen

Back up, Back Up, Back up!!!

Well I started writing this post some time ago and saved it. Today I have started re writing it all over again to stress the importance of backups!

If you read some of my earlier entries from last week you will know that I started building a new Intel based Core 2 Duo machine on Vista. I started transferring data from my old pc and had done the most important files on my secondary drive. I usually build machines for myself with two separate hard drives. One for day to day use and the other for important data (accounting, some pictures etc).

Last night I was transferring some photos from the old machine to my new one as I just added a 300 GB external USB hard drive that I was going to store pictures on. I got almost all of the photos moved over then went to bed. When I came down this morning, I heard a sound that made my heart pound. The old machine was making the un mistakable clicking sound of a bad hard drive. I hoped it wasn’t the newer drive in the machine. I signed on the the machine, saw the dreaded write failure warning in Windows and opened my computer. Phew, the 300 GB primary drive was there but the 2 partitions from my 160 GB drive were gone.

Luckily last week I had moved a majority of the important files last week (and last night for some photos) over to the second drive in my new machine. I should buy a lottery ticket! It is just dumb luck that I had moved the stuff over before the drive went South on me as there was no warning at all. The machine and the drive were functioning perfectly yesterday, and hard drives going bad usually give you some sort of a hint before the do. My last one for example a couple of summers ago, clicked and gave me errors that I ignored for too long before it went bad. Luckily using some special software that time I was able to recover some of my data. I and also been doing some DVD backups as well, but I wasn’t so religious about them.

Most of us today under estimate what we have on our PCs. How many of you back up your systems? Most people will say that they don’t have much on there that is important, until they look deep at what they have stored there. With Digital Camera pictures stored all over the machines, important receipts in email, contacts, homework and tax and accounting software are you really sure that there is nothing there that you don’t really need? Pictures themselves are gold, and that is one of the reasons I recently added the external drive only for pictures. What would happen if you lost photos permanently of your kids while they were younger or those magical vacation photos.

After my last hard drive crash I got into the habit of burning my pictures (at least newly downloaded ones) off the system onto DVDs more regularly than I had in the past. These were stored in a CD binder. My plan for the external hard drive was to do another full DVD backup and then sync newer pictures between my main c: drive and the external hard drive using the Vista Sync toy tool. I also create slideshows on DVD of my pictures so at least I have a backup copy that way too.

Today there are loads of inexpensive devices available to back up your systems so there is really no excuse. Pocket flash drives, DVD burners, external hard drives, online backups, online photo sites, even digital media cards can do the trick. Most devices even come with backup software for doing this and XP users do have the backup utility built in.

Here are some basic tips for backing up your system and saving that important data!

Figure out what you want to backup (pictures, my documents folders, accounting software etc) and figure out how much space you will need. Open Windows Explorer find the folders you wnat to backup, right click on them and select properties. Record the size of the folder. Once this is done you can decide what type of backup device you need.

If you don’t mind taking the time to backup you can use DVDs or CDs (DVDs are much more economical). If you don’t have a DVD burner, one can be purchased for around 50.00 including basic burning software. Each disk can hold 4.7 GB of data at a cost of about .30 to .50 cents per disk. This is a great option except there few things to be wary of.

If you have a lot of data, you will be burning a lot of DVDs and it can be time consuming. As well this is typically not an automated process so you would have to be there putting in disks if needed.  A great use for the burner though is to do periodic backups. Say every month just backup the latest data. It is a bit more time consuning if you have to restore later but at least your data is safe. Another tip check your disks after they are burned, open them on your system and check the files, the store them in a safe place. For ultra security burn 2 copies and store some in another location (garage, office etc). I just use Media binders to store the discs and keep some hidden in the garage and some in various locations around the house.

External Hard Drive. This is another good option. You can buy external drives specifically designed as backup devices or you can put your own together. This gives you a few more options, and is much faster than the burning method. You can currently buy drives up to 750 GB and then use backup software to back up to them or sync the files using software (Vista sync toy for example). You can automate the process telling Windows to back every Sunday night at 1 AM and just leave the system on. If you want you can use 2 drives and swap them between PCs, storing the other in a safe place. This is often how I set up Small Business Server backups for clients.

Design your system for backups – When buying a new computer there are a couple of things you can do to help you with backups. One look at a system that has Raid 1 capability. With Raid 1 you have the system built with 2 identical hard drives, and the main hard drive get’s mirrored to the other hard drive. This way if one drive fails, the other kicks in and away you go. There is a slight hit in performance but you have the added safety. Alternatively you can add a second drive and just copy important data to this drive on a regular basis so that it lives in two locations. Again the MS Sync Toy does a good job in maintaining this as long as you remeber to run it periodically.

Online Photo sites are also a good way to backup your pictures. If you publish all of your digital photos to an online site, they are stored on the companies servers as well. Just because these sites are made for sharing, doesn’t mean you have to. Be prepared however to pay a few to get larger accounts (storage space) and make sure to check to see if there is any limit to the lenght of time a picture can stay online. Try Googling photo sharing for some ideas.

Online backups – There are several sites that offer online backups for a small fee. Again look into these. Typically they charge from 10.00 US and up per month but important Data is worth it.

Build a server or Network Attached Storage – Huh? Many people have multiple systems in their homes now with Internet sharing and a small home network. Kids often have PCs, there is the main machine, maybe a laptop. Before getting rid of an old PC (or buy an inexpensive used one), install a bigger hard drive and say a DVD burner to that machine, then synchronize data to a shared folder on the hard drive of that machine. Main backups can be done on the “server machine”. Again the data lives in two places so if one machine crashes the data is still in another location. There are also what are called Network Attached Storage Devices available, that reside on a network and are just storage devices (network attached hard drives). The jury is still out on how well some of these work, so if you keep your eye here, as I will soon be reviewing D-Links latest NAS device. Using either method, again the data has to be synced and the tools are freely availalble. This is actually the idea behind a product that is currently being Beta tested by Microsoft, Windows Home Server.

Windows Home Server – Coming soon from Microsoft. Currently in Beta 2, my understanding that this will be a headless appliance for home networks. It will be a small box that you plug into your network but will not need a keyboard,  mouse or monitor. It is based on Windows Server 2003 technology and will include software to run backup and share files and printers from the home server. This looks to be a very interesting product and could greatly benefit most home users and a number of small businesses!

As you can see there are lots of options available to backup your important data. Most people overlook the fact that they are storing digital photos (essentially their memories) on their PCs. They don’t realize this until after they lose data due to hard drive failure or virus wipes their drives!

If you would like assistance in setting up some sort of back up solution, please contact us, we would be glad to advise on your situation.

Stephen

 

Vista Part 2!

Well I broke against my own best practices when I installed Vista as an upgrade over XP Pro earlier this week. I have always been a big believer in installing a clean version of an OS instead of doing an upgrade, but I figured since this was a fairly clean install of XP I was safe. I had no real problems other than the sound issues I complained about and fixed after my original install, until today. I was trying to install Creative Labs software (supposedly Vista compatible) for my Zen Vision:M 30 GB (a great device I will write about one day), and the installation kept failing. I went back to the CD an dwas able to install the older softer with no issues, but then still couldn’t update it to the Vista version. Again I hit the web and found a thread on Creative’s forum where someone was having the same problems so they did a clean install.

I had nothing to lose as I just was starting to get the PC ready to where I wanted so I had nothing to lose. If you read my earlier post you may know that I have an upgrade Windows Vista Business Disk and purchased the Windowsanytimeupgrade to Vista Ultimate. One thing about the Vista upgrade DVD is that it is designed to run as an upgrade from the previous OS and not for clean installs. There is away that has been widely published on the net so I am not going to describe it here but it is a little cumbersum, but in the end it works just fine. Anyway my suspicions were confirmed and my creative software installed cleanly and is no longer an issue. In short some of the files from XP were interfering with the installation of the Creative software.

 For my clients, I strongly recommend doing a clean install over doing an upgrade to help reduce the possibilities of future problems. Please feel free to contact me if you want to attempt this on your own and I can provide you with instructions, or if you prefer I can handle the upgrade for you!

Stephen

Moving to Vista

Well after suggesting to clients that if their hardware supports it they should upgrade to Vista in the next little while… I actually made the move myself last night! I have been using Vista Ulitmate on my new Asus laptop now since the end of December and other than a few issues have been ok. I finally put together my new PC based on an Intel Core 2 Duo to use as my primary PC. When I built the machine the plan was to install XP Pro, install applications then move data. Eventually I was going to go to Vista. Last night I had a thought that this was going to require probably a second imaging of the machine so I decided to upgrade the fairly new XP to Vista Business. The new machine was spec’d with Vista in mind so I knew running it wouldn’t be a problem and the Windows Vista Upgrade Advisor confirmed that for almost everything. One piece of bundled software was not supported and may cause a problem but that was about it.

The Upgrade Process
I popped in my Windows Vista Bsiness upgrade disk and indicated that I wanted to upgrade. After answering a few questions, it was ready so I let it go on. About an hour later Vista Business was installed. Hmmm after the first log in I noticed that I had no sound and that there was no sound card installed. This is a fairly new Intel motherboard with the 965 chipset so I knew it wasn’t old legacy hardware. I checked Intels site and there was a Vista Driver for my integrated sound card. Download it and install, no problems yet, reboot…. Still no sound device. Try Windows Update and nothing.

At about this time I also decided that I wanted to try the Vista anytime upgrade process. I was planning on putting Vista Ultimate on this PC anyway. This is a new feature with Vista. Since the OS upgrade is distributed on a DVD, every version is on the disk. Installation is controlled by your product key. I visited the web site from my other PC (http://windowsanytimeupgrade.com) selected my upgrade (Business to Ulitmate), input my credit card information and was sent to a link to download a file to my PC to start the upgrade. Since I had an anytime upgrade disk, I copied the file to my Vista PC and ran it. I got prompted to put my disk in and about an hour later, Vista Ultimate was now on my machine. But still I had no sound! BTW anytime upgrade is only available if you are running a version if Vista on your PC, you can not use it to upgrade XP to Vista.

After Googling my sound problems. I finally found a post that had a solution. It had to unistall my sound card from device manager, reinstall the Vista Drivers, reboot, then from device manager update the drivers and indicate to install them from my pc. I tried it and sound was back!

I still have some devices that will not work with Vista but not many. All of my printers (except my Canon CP220 photo printer) had Vista drivers available to some degree. HP has still not come up with netwrk drivers for my networked 7210 all in one so the scanning functionality only works via the web interface. My Quicken XG 2006 needed a couple of tweaks (run as admin and XP SP 2 compatibilty, shame on you Intuit Canada). I am disappointed with Microtek as they currently do not have drivers for my Scanmaker 4800 scanner and don’t plan support,  in fact they will not have drivers for their current products till June of 07. Not good! I haven’t yet tried hooking up some of these devices but I will and then try to figure out if there is some sort of workaround.

For applications that just don’t behave under Vista, I will be using MS Virtual PC 2007 (see my next post). I will be setting up an XP SP2 VM and installing those applications on there. There is limited hardware support but at least thiey will be able to run.

For the most part after a day I have been happy. I like the new Aero interface and wnat to go with the security features of Vista. Stay tuned as I will post more problems and solutions as I come upon them.

Stephen

 

Want A Media Center without the PC by the TV. A sneak peak at the Zio Eureka Hard Drive Enclosure

I am just about to start testing a new product available through one of my distributors. A new Korean company Zio, has brought to Canada the Eureka Player. The device is basically an external hard drive enclusure with a couple of interface enhancements.

It runs a Linux OS and gives you the ability of connecting it to a PC and loading up content on it, then connecting to to a TV or stereo and playing it back on that device. It sells for about 150.00 with no hard drive. You can add any IDE hard drive you want to the device (a 320 GB sells for approximately 122.00) and install it. The unit comes with a remote control, batteries, the enclosure itself, AC adaptor and cord, USB cable and Video Cable. The unit is capable of outputting 1080i HD signals as well as composite or S Video and Digital OPtical Audio out.

It plays back a wide vairety of media types, jpg, wma, mp3, ogg, DivX,  Mpeg 1,2,4. It can work as a DVD jukebox, video player, external storage and more.

Some people do not want to put a PC near their TVs to set up a Media Center so this little device may fit the bill. Load your Media from your PC. Carry the device to the TV, plug it in and away you go. They feature this as a good car theatre device which is what I was thinking of for a primary use. Plug it into a monitor and away you go.

To learn more watch this blog as I will give a more through review soon or visit Zio’s website at http://www.ziocanada.ca

I will shortly be installing a 320 GB Seagate drive in the device and wil update my testing.

 

Stephen

Vista troubles

For the most part I have been very happy with my Asus laptop with Vista Ultimate loaded on it. It has been stable and basic email, web surfing and my day to day applications have all worked fine (including Office 2007). My kudos to Intel, Adobe and Synaptic for having Vista drivers and software updates ready before the launch date.

 My biggest issue to date is some specialized applications and hardware that I use. I have a couple of applications that I use to control my Canon Digital Rebel XT camera for use when taking astrophotos (through one of my scopes). It appears however that the problem is not woth the application but with the Canon driver. I can’t seem to get the images off the camera to the application for focusing or post processing purposes. Even Canon’s own remote shooting application does not work properly. Canon has at least indicated that an update is being prepared now and to be patient.

Another specialized piece of hardware I have is a modified web cam that is used to take planetary images. At least with other cameras and such I have been able to load the drivers, not so with this camera. A call to the company earlier in December to ask about Windows Vista drivers did not go well. I was asked what was Windows Vista by tech support?

The above problems ave forced me to bring my old HP tablet out if the dust and reinstall the OS so that I could at least use something to take pictures. Hopefully it will be able to RIP again in the near future!

This is just an indication of what can happen if you are an earlier adaptor. If you do have specialized software or hardware make sure that you run the Vista upgrade advisor before going to see if there will be any issues or have a second PC that you can use for XP waiting. Within the next month or two we shuld be seeing releases from vendors updating software and hardware drivers for Windows Vista.

Stephen

Windows Vista is here tomorrow! What version are you going buy?

Windows Vista finally launches tomorrow after many delays. One thing I have to say is I am both happy and upset with the way the versions are being sold by Microsoft. This will lead to a lot of confusion for the general computing public.

Should you buy Windows Vista? I have been advising clients conditionally yes. If you have the hardware that can run it or are willing to upgrade it then yes. Most of the changes to Vista other than the new interface are below the surface of the OS. Security and stability are improved. For the first couple of months there will be some issues as I have faced on my laptop that need to be resolved with some applications. But vendors and software publishers will soon be releasing product updates to fix compatibilty issues. I have been waiting for a couple of months now with vendors telling me there will be patches after general availability.

Versions be offered are Home Basic, Home Premium, Business, Enterprise (only available to volume licensing clients) and Ultimate. Here is a brief look at the versions.

Home basic is the equivalent of Windows XP home except there are a few changes to it. It does not feature the new Aero Glass interface but includes search and the security upgrades. If you don’t have a video card that supports the interface and are not willing to upgrade but you want the features this is the way to go. As well if you bought a new PC between Oct 26th with XP Home this is the version that you will receive via the express upgrade program.

Home Premium -  This is the version we are recommending to people that have powerful enough hardware. Home premium would line up against XP Media Center Edition. This is the express upgrade equivalent for MCE machines. It does feature the Aero interface as well as comes with Media Center, DVD Maker and all of the media center components. There is some limited support for laptops as well. Media Center can be set up to connect to a TV display and play music, pictures and video.

Business – This version is the equivalent of XP Pro. It has the glass interface in addition to better laptop support and better backup support for machines. It does not have the Media components found in Home Premium.

Enterprise – Again same as business but includes virtualization (Virtual PC Express) and more compatibility as well as business related features, such as TPM (Trusted Platform Module)d support and Bitlocker (Drive encryption). This is available through volume licensing so contact us if you are interested.

Ultimate. Well this is exactly what is stated and the version I have been runningon my own laptop for the last month or so and I tested previously. It features all the components of every version in one package. This can be obtained via Express Upgrade at a price. One feature with this is the fact that while it has the Media Center Components it can be joined to a corporate domain which was a shortfall and a request of Media Center 2005.

In addition there are also 64 bit version of every version.

One unique thing is that if you do purchase the upgrade media and want to install a differnet version, you can call microsoft and purchase a new product key to upgrade your edition from the DVD. Every version of Vista is available on the Upgrade DVD.

You can see a Microsoft chart detailing the editions, learn more about the features of Vista, learn more about Express Upgrades or run the upgrade advisor from the Microsoft Web Site at http://www.microsoft.com/windows/products/windowsvista/default.mspx

 

Please feel free to contact us if you have any questions or would like to get your PC Vista ready!

2 of my favorite features with Vista is the Instant Search and the Flip 3D interface!

Stephen