Windows Defender Problems – Can not start error when starting PC

This week I have started getting reports form Sysguy Clients (and in various tech maiing lists) that peope are getting an error when restarting their computers. The error reads that Windows Defender can not start. This is being caused because the beta version was installed as opposed to the released version. The Beta version of Defender expired Dec 31, 2006.

The remedy is fairly easy, uninstall Defender via the Control Panel Add Remove programs icon, then download and install the new version of Defender from Microsoft at http://www.microsoft.com/athome/security/spyware/software/default.mspx. This is a free downlaod and is bundled with 2 free support incidents from Microsoft. I have had success installing over top of the beta version but it is better to first remove then re install the new version. This ensures that files from the Beta are gone and properly replaced.

Stephen

Vista and Office 2007 available now!

Yes it’s true. Vista and Office 2007 are available right now to Microsoft SA (Software Assurance) Clients. Last Friday after returning from the Microsoft Launch Event in Edmonton I logged into my eopen site to check an agreement for a client and noticed that there was a new link to download software. Immediately I checked it out and was able to download RTM versions Vista Enterprise and Vista Business as well as Office 2007 Professional Plus and Office 2007 Standard. I have started the testing process on the RTM versions so that I can start the planning of deployments for my clients.

I can report though that on my test machine (AMD 3000+, 1GB Ram and integrated ATI Display Adaptor) that the RTM version of Vista Enterprise runs much quicker than the RC1 version did with the full Aero interface. A little warning though with the new version of Office the file format is not backwards compatible with earlier versions of Office. If you share Office documents, people using earlier versions of Office have to install a converter to allow them to be able to open the new document format. The other option is that you can download an add on for Office 2007 that will allow you to save documents as Adobe PDF documents. This at least gives you another option for sharing, unless of course those documents have to be edited.

 Want to see if what version your PC can run of Windows Vista? Download and run the Windows Vista Upgrade Advisor from here.

http://www.microsoft.com/windowsvista/getready/upgradeadvisor/default.mspx

New PCs sold by Sysguy Consulting now until March 31st, have either free or low cost upgrades to Windows Vista 

Stay tuned for more information.

Stephen

MIcrosoft announces Vista Upgrades for new PC Buyers

Have no fear this holiday season. If you buy a new Vista Compatible PC between Oct 26th, 2006 and March 31, 2006 you will receive a free upgrade to Windows Vista. All the information is available here at the Microsoft Vista site

http://www.microsoft.com/windowsvista/getready/expressupgrade.mspx

Each Tier 1 manufacturer (Dell, IBM, HP, ACER) will have their own programs as well as system builders (like Sysguy).

Also being offered are low cost cross grades, for example XP Home to Vista Ultimate or XP Pro to Vista Ultimate.

Basically if you get a PC with XP Home you will get Vista Home Premium and if you are running XP Pro you will get Vista Business.

For more info visit the Vista info site for more info on system requirements and for tier one contacts.

http://www.microsoft.com/windowsvista/getready/expressupgrade.mspx

Stephen

What are we playing with now!

Just to let everyone know there are a few things that we are testing in our labs. Of course like everyone else in the IT field we are playing with Windows Vista Beta (RC1 Ultimate Edition) and Office 2007. Early feelings are that this is going to be a worthwhile upgrade for most users! It may take a little bit of a hardware upgrade for older systems but if you don’t need or want the glass interface you’ll be fine. Our testing machine is a home built AMD 3000+ Processor with 1 GB Ram, an integrated ATI Video card and 160 GB 7200 SATA Hard Drive. We will put together a machine soon that will be slower and will try to test it at or very close to the minimum hardware requirements.

Windows Vista Business edition should be available to Software Assurance clients to download at the end of November. Starting tomorrow (Nov 1, 2006) it will be orderable from distribution for Open License clients!

We are also testing a Mav Mini! Yes a Mac! This little box is about the size of a book and features and Intel Dual Core 1.83 Ghz processor, 512 Mb of Ram and an 80 GB Hard Drive. We have been doing some video editing work with the included software and have had some mixed results about it. Stay tuned for more info and a complete review soon!

Happy Halloween!

Stephen

US Travel and Canadian Cell Phones

If you do any travelling to the US and have used your Canadian cell phone while down there, I am sure you were a little shocked when you got back and used saw your next bill! Roaming in the US with a Canadian Cell phone is expensive! Here are some examples.
Rogers 1.70 per minute for Outgoing calls to Canada and the US, 1.20 per minute for incoming calls, local calls .95 Minute
Telus Mobility .95 per minute local, add .50 per minute for Long Distance
Bell Mobility .99 per minute Local, add .75 per minute for LD.

You can get packages monthly that have US calling included but they are also expensive, For example Rogers’ Digital One Rate for frequesnt US travellers is 85.00 per month for 300 minutes and it goes up to 330.00 per month for more time (remember this is your Canadian rate too). This works out to .28 per minute regardless of where you call from.

In our fairly large family (My parents, 3 sisters and their families) someone is going to the US quite often, about once every 2 months. There is a solution that we found that has worked quite well for us in the past couple of years!

In November 2004, my parents, my family and my sisters family got a steal on some airfares so we all went to Orlando to visit Disney World. One of the first things that we did when we were down there was purchase 4 Tracfones (a US pay as you go service) for 39.99 each. We then added airtime (30.00 for 120 minutes) and away we went. We were able to use the phones to talk to each other and make plans when we did individual things. January 2005 came around but this time the whole family went to Maui for a couple of weeks. Again we continued to add airtime to the phones but at least we were able to talk with them and saved ourselves loads of money on Cell phone bills.

Over the years when someone has gone to the states we take a couple of phones to call home and each other as well as make local calls and to receive calls form home. It has saved us considerable money.

We have run into a few glitches. Once all 4 phones had expired and we had to get new SIM cards for all. Luckily we have some relatives in the US so I had the cards shipped there first and then sent up to me. One of the phones also was shut off for too many international calls (back to Canada) and was flaggted as a security issue. This was solved by yet another SIM card replacement and then using a 10.00 AT&T calling card. Call the AT&T number first then make the long distance call. Tracfone has also solved this problem by offering their own free International Long Distance Number now.

Last May we added 400 minutes to each phone (as well as 1 year of activation) for 129.00 per phone. As well any artime now added get’s automatically doubled (120 minute card becomes 240 minutes). And yes the phones get used.

If Sysguy clients are planning on travelling to the US and would like to use our phones we are glad to make them available. The only cost would be to replace any time used with additional airtime cards (available almost anywhere in the US).

There are several Pay as You go services in the US and if you do travel there a fair bit I would highly recommend that you look into purchasing a couple of your own phones.

S

Windows Defender has gone gold!

For almost two years Windows Defender (formerly Microsoft Anti Spyware and Giant Antispyware) was available as beta software. This past week the software has gone gold and has been released to the public. If you have no other Antispyware software do yourself a favour and get this. It works half decently and is free! This will also be included in the upcoming version of Windows Vista.

You can download it here http://www.microsoft.com/defender

You also have to run through Windows Genuine Validation processes in order to download.

IE 7.0 Now Available

Microsoft has released Internet Explorer 7.0. While I have not seen it in Automatic Updates yet, it can be downloaded from Microsoft’s web site. It is not showing up in Microsoft Update yet.

As stated earlier we are advising clients not to install IE 7 until they have tested it with applications and sites that they use on a regular basis. THis is especially true for any one using an older version of Quickbooks software as there is some compatibility issues with previous versions.

S

Internet Explorer 7 available soon

The next update to Microsoft’s Internet Explorer (version 7) is going to be released in the next couple of weeks. The update will be a critical update to your system and will download automatically. Before installing though you will have to accept the EULA (End User Licsense Agreement).

While we have been using one the IE7 release candidates on our laptop for the last little while with no real problems, we would like to take this opportunity to advise Sysguy Small Business Server Clients to hold off for a while before intalling, especially if you use web based applications. Our suggestion is install the software on one machine and test all web based applications that you use. It will take a little while before all web site owners update their sites to accomodate some of the changes with IE7 (online banking etc).

IE7 does have some very desirable features. It now includes a phishing filter that will detect if the site you re visiting is legitimate, an RSS feed reader so you that you can view blogs like this one without having to visit the page everytime as well as finally adding tabbed browsing, where you can open different web sites up on tabs instead of in individual browser windows and flip back and forth easily with one click.

Please feel free to contact us if you have any questions or difficulties with or in regards to IE7. The latest release candidate is available for download at Microsoft’s site http://www.microsoft.com/ie

Stephen