Windows Vista is here tomorrow! What version are you going buy?

Windows Vista finally launches tomorrow after many delays. One thing I have to say is I am both happy and upset with the way the versions are being sold by Microsoft. This will lead to a lot of confusion for the general computing public.

Should you buy Windows Vista? I have been advising clients conditionally yes. If you have the hardware that can run it or are willing to upgrade it then yes. Most of the changes to Vista other than the new interface are below the surface of the OS. Security and stability are improved. For the first couple of months there will be some issues as I have faced on my laptop that need to be resolved with some applications. But vendors and software publishers will soon be releasing product updates to fix compatibilty issues. I have been waiting for a couple of months now with vendors telling me there will be patches after general availability.

Versions be offered are Home Basic, Home Premium, Business, Enterprise (only available to volume licensing clients) and Ultimate. Here is a brief look at the versions.

Home basic is the equivalent of Windows XP home except there are a few changes to it. It does not feature the new Aero Glass interface but includes search and the security upgrades. If you don’t have a video card that supports the interface and are not willing to upgrade but you want the features this is the way to go. As well if you bought a new PC between Oct 26th with XP Home this is the version that you will receive via the express upgrade program.

Home Premium -  This is the version we are recommending to people that have powerful enough hardware. Home premium would line up against XP Media Center Edition. This is the express upgrade equivalent for MCE machines. It does feature the Aero interface as well as comes with Media Center, DVD Maker and all of the media center components. There is some limited support for laptops as well. Media Center can be set up to connect to a TV display and play music, pictures and video.

Business – This version is the equivalent of XP Pro. It has the glass interface in addition to better laptop support and better backup support for machines. It does not have the Media components found in Home Premium.

Enterprise – Again same as business but includes virtualization (Virtual PC Express) and more compatibility as well as business related features, such as TPM (Trusted Platform Module)d support and Bitlocker (Drive encryption). This is available through volume licensing so contact us if you are interested.

Ultimate. Well this is exactly what is stated and the version I have been runningon my own laptop for the last month or so and I tested previously. It features all the components of every version in one package. This can be obtained via Express Upgrade at a price. One feature with this is the fact that while it has the Media Center Components it can be joined to a corporate domain which was a shortfall and a request of Media Center 2005.

In addition there are also 64 bit version of every version.

One unique thing is that if you do purchase the upgrade media and want to install a differnet version, you can call microsoft and purchase a new product key to upgrade your edition from the DVD. Every version of Vista is available on the Upgrade DVD.

You can see a Microsoft chart detailing the editions, learn more about the features of Vista, learn more about Express Upgrades or run the upgrade advisor from the Microsoft Web Site at http://www.microsoft.com/windows/products/windowsvista/default.mspx

 

Please feel free to contact us if you have any questions or would like to get your PC Vista ready!

2 of my favorite features with Vista is the Instant Search and the Flip 3D interface!

Stephen

Aloha – We are back!

You may or may not be aware that we were away for two weeks of relaxation in early January to the island of Maui. Maui continues to be our favorite place to go and unwind and we are still looking at ways of expanding Sysguy to the Valley Island! If you have never been there, I highly recommend a minimum 10 day visit, as anything else is too short! Whales and Dolphins were jumping and the whole family had a great times and there were some tears as we boarded our Westjet flight to return home! If you are interested in more of the trip, I will soon be posting more on my personal blog (the link is on this page) in the very near future as well as pictures on my photo gallery.

While I didn’t do a lot of “work” while I was away, I had the opportunity to have an extended test of some peripherals that I use on a regular basis to see how they worked out.

The first was my Linksys Wireless G Travel Router. This device is slightly bigger than a deck of cards, comes in it’s own case and has in internal AC adaptor. This little dvice is always in my bag and really has come in handy. It allows me to do a couple of things. The router works as most home routers do offering firewall and shared wireless access, but this router does a couple of things that other travel routers do not.

Firstly, the AC adaptor for the unit is built right into it. There is a little slide on the top of the device to side out the two prongs and plug the router into a wall outlet or extension cord. This makes it a little lighter and less bulky to travel with.

Another feature that I find is a bonus with this router is that there is 2 RJ45 ports on it. One for a hardwired Cable or DSL modem connection the other for laptops or even desktops and other devices. Most travel routers have one port that you can either plug into a cable modem and use the device as a router, or plug into your hardwired ethernet card on a machine and use it as a wireless client but you can’t do both. With the Linksys one port can be plugged into a cable router and the other can be used for a other devices. For example I used my Linksys Vonage phone adaptor on this port (but more about this later).

Something else I have used from time to time is the routers ability to connect to a wireless network (unsecured only) as it’s primary ethernet (internet) connection. I have used this often in hotels to connect to their wireless internet services and then boost that signal into my room or unit. Another scenario where this can come in handy is if you have a group of people working together, they can connect to a secured wireless network (your own from the Linksys) and share data back and forth and yet still have Internet access on theier own PC’s . This gives you an additional firewall between the PC’s and the hotel or providors Internet Connection.

Continue reading

Windows Defender Problems – Can not start error when starting PC

This week I have started getting reports form Sysguy Clients (and in various tech maiing lists) that peope are getting an error when restarting their computers. The error reads that Windows Defender can not start. This is being caused because the beta version was installed as opposed to the released version. The Beta version of Defender expired Dec 31, 2006.

The remedy is fairly easy, uninstall Defender via the Control Panel Add Remove programs icon, then download and install the new version of Defender from Microsoft at http://www.microsoft.com/athome/security/spyware/software/default.mspx. This is a free downlaod and is bundled with 2 free support incidents from Microsoft. I have had success installing over top of the beta version but it is better to first remove then re install the new version. This ensures that files from the Beta are gone and properly replaced.

Stephen

Look out Microsoft and Sony! Wii has arrived!

First of all I would like to wish all Sysguy Clients and Friends a very Merry Christmas and a Happy and Healthy New Year!

I was lucky enough to get a Nintendo Wii for my 6 year old son for Christmas. While I am not a gamer (I don’t have time) and have never been a big Nintendo fan, the Wii is changing my mind!

One of the things I have disliked about Nintendo in the past was that when they brought out a new console it was never backward compatible, nor were the grahics ever up to the quality of the Microsoft and Sony consoles. The Wii has changed all that! The Wii, while it has it’s own game format, it is backward compatible not only with Nintendo GameCube games, but also controllers and memory cards (take that MS). In addition using the Internet and Wii Marketplace you can buy selected games and download them from early Ninitendo consoles (NES, N64 and Sega).

But the biggest thing about the Wii is the new controller scheme! The Wii features a wireless remote and an attachment called the Nunchuk. The great thing about these controllers while they are wireless, the console comes with a sensor bar that you connect and rest on top of your TV. What this sensor bar does is pick up movements of the controllers and translate them to controls. The console also comes with one game called Wii sports. This is one of the most addictive games I have ever played. Wii Sports features Golf, Bowling, Baseball, Tennis and Bowling, and with the new controllers you actually physically move to play the games. For example, if you are playing golf you hold the Wii remote as a golf club then actually swing! You hit tennis balls, bowl, and swing a baseball bat. Boxing uses the Nunchuk controller as well and you dodge, guard yourself and throw punches at opponents and bags! After one day of playing with the kids, my muscles are sore as if I had just hit two buckets of balls my first day out! Every game screen reminds you that you should attach the wriststrap before playing and to make sure you have room. This is important as there have been reports of controllers slipping out of hands and smashing TV screens! Nintendo has also announced a replacement program for early controllers as they have very thin strings connecting the handstraps and these have been breaking!

It will be interesting to see more games coming out for the Wii, personally I am waiting for Tiger Woods PGA Tour 2007 for Wii, where you will be able to swing away on your own!

While you have been able to get attachments for the other systems for these type of games, they only worked with certain games and there always was an additional cost!

Other cool features allow you to surf the Internet on the console, get your local weather forecast, and view news reports.

I can see that as more people get a taste of the console that it will appeal to a lot more people than the previous Nintendo ttarget market, 8-15 year olds. Even my daughter who will play games occaisionally on the consoles we have, is hooked on the Wii! I think I am too!

Stephen

Why I suggest Shaw over Telus as an ISP

For a while when people asked my who they should use for High Speed Internet, my answer was either was ok and that their best bet was to find out from neighbors what service they had and how good it was. I have sinc e changed my tune n the Calgary area and am currently recommending Shaw to all cof my Small Business and Residential clients for a few reasons.

Both services are fairly fast and both have their share of problems (network outages etc). In my area I find Shaw very fast and extremely reliable. I have seen very slow and flakely Shaw service in some areas but this leads me to one of the reasons for my decisions – Customer Service.

Shaw will send techs out at no charge to check everything in your house if you have a problem. I have even heard of instances where they have torn up an alleyway, installed new cable and repaved to fix problems. Telus does charge for service calls.

I also find the Telus service very restrictive. Both companies seem to have differnt philosophy’s when it comes to their high speed offerings. Telus seems to be, We know what’s best for you , while Shaw’s is here is your connection, have fun but if you need tools here they are.

Case in point. For email I don’t use Shaw. This and all of my websites are hosted elsewhere, and I use the email accounts for my domain. When on a Shaw connection I have no problems sending my email to my email server in the US. Telus blocks outbound port 25 (used for SMTP) so I can’t send using my own domain. In order to send from them I have to change Outlook to send via Telus’ SMTP server. You may be thinking well at least the mail goes out, but there is a cost. Telus claims they do this port blocking to control Spam, well what they are doing can make my email look like Spam. Mail servers see the email coming from my domain yet the server that is sending the mail is Telus.net they don’t match so this is a spoofed Id and can drop the mail. I have taken steps such as adding a sender policy framework record to my name servers indicating that telus.net is authorized to send mail for my domai, but that is a hassle.

Another port they block is port 80 inbound. Port 80 is the standard port for webservers. So if you want to run a webserver at your you can’t do it.

Also Telus forces and IP address change every 24 hours so if you so want to use remote desktop to access your home PC you have to use a dynamic DNS service or a program called log me in. I can’t remember the last time my SHaw IP address changed but it was more than 2 years ago.

I have seen more instances of Telus being down than Shaw being down in Calgary over the long run.

For Business Clients Telus’ so called static IP addresses are not static at all. They advise you to leave your router set at DHCP but they continue to assign the same address. The problem with this is if you change routers or even if you shut a router down for some time you can lose that IP address.

Last spring I had to move all of my clients that were using Shaw’s dynamic IP addresses on business accounts to static IP’s because Telus mail servers started rejecting mail from these Shaw accounts because they were on dynamic IP address blocks that their real time blacklist providor flagged. Again the we know what’s best argument.

I had one instance where on a business DSL connection Telus took 3 days to discover and fix a problem on their side. I did not receive a call till 3 days after the problem was fixed to tell me it was done. What ticks me off is that this was a business account at a Major Canadian Bank! Shaw gives priority to their business accounts with their own desk and realizes the value of these clients. I have recently had mext morning service calls after I suspected that the problem at one site was their, and sure enough they were there early the next day and fixed the problem.

I could go on and on with examples and problems I have run into with Telus, and like I said I have seen issues with Shaw as well. However Shaw has been and are willing to assist and solve the problem. I don’t get that from Telus.

So now you know. In the Calgary area I highly recommend Shaw’s service over Telus High Speed service anyday. Disagree? I look forward to your feedback.

PS, Telus is not yet offering a service called Naked DSL (at least I can’t find it on their site) which unbundles the phone line from your DSL connection. So if you want to use or switch to an IP phone providor (Vonage) it makes no sense as you have to keep your phoine in order to keep your DSL service in addition to paying for Vonage. Makes no sense really!

Christmas Telescopes

Well this is covered in several stories in Astronomy Magazines all over the world at this time of year and I often get asked. With Christmas around the corner, please don’t rush out and buy a scope from one of the big discount retailers! Often these scopes promise huge magnifications and even computerized tracking but don’t buy the hype. Magnifications are theoretical and ability to achieve this your optics have to be perfect, not something you are going to get in bargain store scope. For the same money you can get a decent scope, or better yet for the beginner, an awesome pair of binoculars and a guide book ideal for the beginning astronomer.  
So if you are looking for scope be sure to visit my primary dealer Blair of Sky Vue Telescopes in Calgary. He stocks many scopes for all ranges, can get almost anything in and can guide you as the proper scope to buy. You can reach Blair at 403 239-8386 or via email at skyvue at telus dot net.
Stephen

Mega Pixels Don’t Matter – A Quick Guide to Buying a Digital Camera

Around this time of year I start getting asked more and more about what type of Digital Camera people should be buying. While the price of the camera’s has dropped dramatically over the years, the selection has increased making it difficult to choose the right one. So where do you start and what do you look for?

First figure out is this going to be your primary camera or a secondary, do you want it to be small to throw in a pocket or does size matter? What features do you really need? What are you going to do with your pictures, print them all commercially, on your own, burn them to DVD slideshows or a combination of all three?

You can start by visiting Steve’s Digicam site (http://www.steves-digicams.com/) to start getting some ideas and read some independent reviews on a variety of cameras. They have a listing of what he feels are the best cameras in each class and comprehensive reviews and consistent sample photos.

If you have picked a few models out here, you can go to http://www.photographyreview.com Here you will find reviews from people that actually used the camera or the equipment you are looking at and get real world feedback from people that have bought and used them. I use this site often to research my purchases of accessories and lenses and have not been sorry about my decisions yet.

If you already have a film SLR camera look at Digital SLRs from the same manufacturer. The price on the entry level versions of these cameras rival the higher end digitals, but they offer far more flexibility in the long run. For example with the Canon Digital Rebel XT or XTi models, they will take virtually any of the EF lenses that Canon and third party vendors have made since the early 90’s, so if you have some Canon lenses look at their cameras. I personally use a Canon Digital Rebel XT and couldn’t be happier. I started with the original Digital Rebel, upgraded and have now started expanding my lens and accessories collection. I recently purchased a used mid ranged zoom for walk around use and got it at quite a savings over buying new.

Next go to a reputable dealer that stocks the cameras. Don’t be afraid to visit a camera store either instead of ust the big box electronics stores. Often I have found there is better selection, much more knowledgable staff and most of the time better prices and more accessories etc than the big stores. Also find out if they will allow you to shoot some pictures in the store (on your own memory card) with the cameras you are interested in then have them printed (remember to take detailed notes). Once they are printed you can see the differences in the lenses. Also note if there is a shutter lag and how the camera feels in your hand. If they don’t let you shoot test pictures, don’t buy the camera there!

As I said Digital SLRs (DSLRs) give you unparalleled flexibility because you can change lenses easily. Now a days they can be used as fully automatic point and shoot cameras or with fully manual settings so that you can be as creative as you wish. Currently the Canon Digital Rebel and the Digital Rebel XTis are the most popular cameras being used for amateur astrophotography, where they are connecting their cameras to telescopes.

Something to note however is that the lcd screen on the back of all dslrs cannot be used for framing the picture and you have to use the viewfinder. Why? Because these work exactly like their film camera cousins, where nothing is exposed to the sensor (CMOS or CCD) until the shutter is pressed, the mirror flips up and the curtains open and expose the chip. Also these cameras tend to be larger and heavier than the point and shoots although most are much smaller than their film cousins were.

A couple of little things to note when buying a camera that often get overlooked. If you are going to use the camera while travelling, does it have a proprietary battery pack with a seperate charger or does it use off the shelf batteries? Not a big deal? Tell me that when your on a cruise ship and realized you forgot your charger at home when the first battery needed charging (I did it)! Does it need a special dock to download or take pictures off the camera? Is this a small device? Is it an optional accessory? Does the camera have any special features that are desirable? Here is an example, when I lost my wife’s digital camera on our cruise (that was a good week) and went to replace it, I went with the Canon A540. Why? Because 1) I like Canons 2) This camera had an underwater setting and 3) there is an underwater housing available. Why the big deal as we are not divers? The camera can be put in the housing and taken to the swimming pool with the kids. Or it can be put in the housing and taken to the beach without worrying about sand getting in it (a big enemy) or we can use the camera safely in inclement weather. Plus if we go snorkleing again in the future, we can use the camera there and blow away the underwater disposable camera images. I bought a cheap (27.00 CDN) underwater digital camera for the cruise (no I didn’t lose that one) and it took some pretty good pictures at stingray city.

There are a couple of things that you should also look for when buying and trying your camera that may drive you batty.

Shutter Lag, Point and shoot digital cameras often suffer from shutter lag when you are trying to take the picture , the camera will focus and finally opens the shutter, but it can take up to .5 a second on some cameras at which point your subject has moved and you have missed the shot (especially kids). DSLRs don’t have this problem, and it is often related to my other pet peeve, low light performance.

Make sure the camera you are looking at has an auto focus assist beam or at least fires the flash to accomplish this. If the camera is not sensitive enough to focus under poor light it will cause shutter lag or hunting in the camera to try and find a focus point. One the best image quality digital cameras I had (a Fuji) suffered from this and shutter lag and drove me crazy although it took great pictures.

If you are planning on post processing your photos (on the PC in Photoshop or another program) check to see if the camera offers a Raw or Raw + jpg mode. Raw mode is basically a straight dump from the sensor data to your memory card, unprocessed and uncompressed. JPEGs usually taken under automatic settings are usually processed in camera circuitry based on what the manufacture thinks should happen under those specific conditions then it compresses it into a jpg file which loses some of the camera data. I have taken pictures in Raw mode that I have been able to bring into Photoshop CS2 and turned a medicre shot nto a much better shot. RAW mode does use a lot more storage space (the same as the mega pixel rating on your camera) so account for this when buying your memory card.

Also make sure you like the feel of the camer in your hand. If the camera is too small for your hand you will be surprised to see how many times you will get pictures with a finger or thumb in the edge of the frame.

When buying a memory card make sure that you are getting the biggest one you can for the camera. I recommend at least a 1 GB for almost all cameras now or bigger if you plan and can shoot in raw mode. With a digtal camera  you can shoot all the pictures you want and not worry about processing, if a picture doesn’t work you can delete it. Having said that it doesn’t hurt to have a couple of cards. My camera currently has a 2GB in it (244 raw images) and I carry a 1 GB and a 512 MB card in my bag. Also the faster the memory card the sooner your camera is ready for the next shot or burst too. In addition if you go on holidays you will have room for all of your shots. I usually take my laptop as well as a card reader and download my pictures everyday (didn’t do that with the camera I lost and that’s what really upsets me). If you don’t own a laptop there are inexpensive devices available today that can take pictures off your laptop and transfer them over to small hard drives. You can even do this with Ipods and some MP3 players.

Something else to watch for but I don’t think it is that common any more is manufactures that use plastic lenses. Until a couple of years ago Kodak was still using plastic lenses in their digital cameras and the cheaper manufactures still do.

The last thing you shoudl worry about is the number of mega pixels the camera has. Unless you are printing pictures that are the size of an entire wall, almost everything out there will be fine. a 3 MP camera will do a good job of 4 x 6 and 5 x 7 prints as well as not bad 8x10s. A 4 MP is fine for 8X10 etc. In fact there are very few people that would be able to spot the difference between a 3 MP image at 8 x 10 and a 10 MP image at 8 x 10. 

Any of the major name brand camera manufacturers put out good products, so if you stick with one of them you will not be sorry.

A little tip. Once you have your camera, get in the habit of downloading the pictures to your PC often and then burn them to a CD or DVD right away. This way you have a backup in case something happens to either your camera or your computer. If you can store the Disks off site (Office or a relatives) in case of break in or fire.

Another idea is a cheap digital camera for kids. Both of my kids have had digital cameras since they were 5 years old. It is a great way to get them into photography and cheaper than buying disposables or film cameras. Who wants to pay to develope pictures of ceilings and feet! Here any camera will do and you can often find some in discount stores for 50 to 100.00 dollars.

I hope this little article helps you, if you have questions please contact us or if you are looking for a particualr camera let us know and we’ll see if we can get it for you.

Stephen

New Cell Phone

Normally I wouldn’t get really excited about a new cell phone. That was until yesterday. Over the past couple of months I have often wished I had email when I was in meetings or on client visits. I finally took the plunge yesterday and upgraded my phone to a new Blackberry Pearl!

I was hoping to get one of the Windows Mobile based devices so that I could sync the device with my SBS 2003 server, but the poor battery life of these devices available through Rogers kept me away. Enter the Pearl.

Rim released this phone in Sept 06, and it didn’t have the typical Blackberry look. It was sleek, didn’t have the standard keyboard and the track wheel was gone, replaced by a white trackball that lights up (the pearl)!. The form factor is like a chocolate bar. This phone is very light and the display on it is nice and bright. Reviews I read on the Internet all raved about the phone.

So I broke down yesterday, added the email plan and purchased the phone from Rogers (did you know you can now upgrade your Rogers hardware every 12 months). With the plans comes the Blackberry Internet Service which allows me to add up to 10 email accounts to the phone. One of the nice surprises is that I can add an exchange server account that has access to Outlook Web Access. I liked this because I can keep the email server from having to run as a pop3 mail server. Unfortunately without the BES (Blackbery Enterprise) server I cannot update contacts or calendar items using this method like Activesync does. Hower I can connect the phone to my PC and sync it.

Voice Dialing is a cool feature that I think I will use a lot as well. I can give the phone a command and then say a name or a number and the phone will dial.

IT also features a 1.3 MP camera with 5X zoom and Flash and the ability to play Mp3. There is a slot under the battery for a Micro SD card.

I still have to try to connect my laptop using the phone as a Bluetooth wireless device to the internet, but it should be possible.

So far after a day and a half of playing with it I have been impressed. If I find other thigs about it (good and bad) I will post them here.
Stephen

Vista and Office 2007 available now!

Yes it’s true. Vista and Office 2007 are available right now to Microsoft SA (Software Assurance) Clients. Last Friday after returning from the Microsoft Launch Event in Edmonton I logged into my eopen site to check an agreement for a client and noticed that there was a new link to download software. Immediately I checked it out and was able to download RTM versions Vista Enterprise and Vista Business as well as Office 2007 Professional Plus and Office 2007 Standard. I have started the testing process on the RTM versions so that I can start the planning of deployments for my clients.

I can report though that on my test machine (AMD 3000+, 1GB Ram and integrated ATI Display Adaptor) that the RTM version of Vista Enterprise runs much quicker than the RC1 version did with the full Aero interface. A little warning though with the new version of Office the file format is not backwards compatible with earlier versions of Office. If you share Office documents, people using earlier versions of Office have to install a converter to allow them to be able to open the new document format. The other option is that you can download an add on for Office 2007 that will allow you to save documents as Adobe PDF documents. This at least gives you another option for sharing, unless of course those documents have to be edited.

 Want to see if what version your PC can run of Windows Vista? Download and run the Windows Vista Upgrade Advisor from here.

http://www.microsoft.com/windowsvista/getready/upgradeadvisor/default.mspx

New PCs sold by Sysguy Consulting now until March 31st, have either free or low cost upgrades to Windows Vista 

Stay tuned for more information.

Stephen