Buying on EBay

Occasionally I do find items on EBay that I want to buy. I have found a cool tool that helps me with my EBay purchases and would be lost without. I use a sniping service for just about everything I buy on there for a couple of different reasons. Check out http://www.auctionstealer.ca (if in Canada) or http://www.auctionstealer.com if outside.

Auctionstealer is a free (premium services available) sniping services for online auctions. With the free account you can snipe up to 3 auctions a week with a 10 second buffer. There are also other restrictions on the free service but I have not found any problems with them. You can purchase a premium membership (per item, monthly or yearly) that allows you to have a shorter buffer. How does it work?

You sign up for your auction stealer account and you have to provide them with your EBay ID and Password. Once your account is set up, then you input the item number in the auctions section. It confirms that the item is valid and pulls the information. You place your maximum bid and the number of items you want to purchase and save the selection. What will happen is that with the free service, their system will log in to the item and place a bid on your behalf 10 seconds before the auction closes. You can change your bid at any time (I have done it as close as 4 minutes from auction close), or even cancel it. So far I have been very successful using the service (I got a Nintendo Wii and a Pocket PC this way). Purchase of Premium service per item (costs 2.00) can allow the system to place your bid up to 2 seconds before the auction close.

Why I use it.
There are several reasons why I use the sniping service. Firstly and to me the most important reason, is that it gives me an option to change my mind on an item. For example, let’s say I want to buy something and place a bid on EBay (my max bid). Then I decide I don’t actually want the item or I think my bid was too high. If the bid was placed on EBay, because you can’t withdraw your bid you have to hope that someone outbids you and if you bid too high that may not happen. Since Auctionstealer does not place the bid until 10 seconds before auction end, you can cancel the automated service if you change your mind, and since you have not bid there are no repercussions. Secondly, I find that it prevents bidding wars between myself and other buyers including some unscrupulous sellers that bid items up with a different ID. This way because I am not actively bidding I do not get carried away. If the price goes too high, I cancel my snipe. Thirdly it allows you to bid on auctions that close when you may not be at your computer system. The Auctionstealer system actually checks the item an hour or two prior to close to see if your bid is too low. If it is it sends out an email notification. This way you can check from any internet connected PC and adjust your bidding if you want or just plain cancel the item.

I am sure using this tool does upset some people, (I know I was upset once when I was sure I won something and then got sniped), but I have found that it has saved me a lot of money and removed the Doh factor (“Doh, I really shouldn’t of bid that much”) while I am buying on EBay.

If you are a serious EBayer, you may really want to look at using this tool.

Stephen

Online Photo Storage

Looking for a place to store pictures and share with family and friends? Most online sites have restrictions and limit the space that you have. Google’s Picassa offers 1 Gigabyte of space for picture storage for free. You can learn more or sign up here.

https://www.google.com/accounts/ServiceLogin?hl=en_US&continue=http%3A%2F%2Fpicasaweb.google.com%2F&passive=true&service=lh2

You can get their free Picassa software for managing your photos on your own computer here:
http://picasa.google.com/#utm_source=en-us-more&utm_campaign=en-pic&utm_medium=et

Stephen

Alternatives to Microsoft

Recently in one of the tech mailing lists that I am a member of, there have been some discussions about alternatives to Microsoft products, in particular Office and Windows. These discussions have been around small offices, but I think that the discussion also applies to home users as well. Do you have to use Microsoft products? The simple answer is no and there are several other ways that you can go.

Desktops
Most people today purchase a computer that comes pre installed with Microsoft Windows. Lately most of the offerings are for Windows Vista. Yes, you are paying for Windows when you buy a PC, but there are other options. Nowadays many people are choosing to look at and purchase Macs running Apple’s OS X. These machines are very good and I know a lot of people who have made the decision to go to a Mac and are very happy. Personally I find that I have to spend more time with my Mac to truly determine if it is for me. While I do own a Mac Mini, I have not spent enough time on it to be truly proficient with it. There are a great many of applications available for the Mac and you can even purchase a version of Microsoft Office for the Mac. There are also a couple of other options with the Mac. You can use Apple’s Boot Camp on Intel based Macs and create a PC that will dual boot (run either Windows or Mac OS X), or purchase and install a program called Parallels, that lets you install Windows in a Virtual Machine on a Mac. Using this method you can run OS X, create a Microsoft Windows Virtual Machine (Vista now supported without the Aero interface), and when you need to run a Windows based application you run your virtual machine. This method however requires that you have plenty of RAM on your Mac (or performance will be poor) and that you have a full copy of the Windows Operating System (OEM EULA would not allow this).

What about IBM clone machines (or custom built computers). For these systems you could download a Linux Distribution and install that on the PC. Most Linux is a freeware, Open source products that allows you to run (and make changes) to the OS. As I said there are several distributions that can be downloaded for free and installed on a PC. In addition to the OS distribution there are applications, many of which are free, that you can download and install on your PC. With some of the graphical desktop interfaces available Linux can look a lot like Windows. While Linux is free, I have found that you have to know a little about computers before embarking on a Linux installation. The distributions have come a long way since they started and are more user friendly, however I have found that for the average computer user, they are far too difficult to figure out. The other issue is that if you build a PC and install Linux on it, you cannot legally buy an OEM copy of Windows after the fact.

For what it is worth, there is only 2 ways of getting Microsoft Windows for A PC. With the purchase of a new computer system (OEM Software) or a Full Retail Box Product. Even for MS Open License programs there has to be a base OS installed on the computer to apply the licensing to. OEM software is significantly cheaper than Full Packaged Product but it also does not come with support by Microsoft. The OEM system builder is responsible for any and all support. So if you build your own PC and purchase an OEM 1 pack, you are required to support your own OS. Purchasing a retail upgrade package and trying to install this on a new PC is a violation of the license agreement and would be considered software piracy.

Productivity Applications
Again here is a space where Microsoft literally owns the market. Office is pretty much the standard that is used in almost every office in the world. Word, Excel and PowerPoint have become so common that most people expect this when the purchase a new PC. Many people are surprised to find out that it is a separate product and is not included with the purchase of a PC. Most are surprised that the cost of Office can be more than the price of the PC (depending on the version). Again the best way to get Office is preinstalled on a new PC (unless you have access to a work at home program). OEM software is considerably cheaper than Full Packaged Product, but again the support for the product lies with system builder and not Microsoft. OEM software is also tied to the PC that it is purchased with and cannot be installed on any other machines. . Retail products allow you to install the software on one Portable device at the same time, or remove the application from one computer completely and use it on another (but only once every 90 days). Volume Licensing has some other restrictions on it as well. There are some alternatives to Office however.

There are some low cost versions of Office available. The Student Teacher edition, which is targeted to Students and Teachers is a low cost alternative. Keeping that in mind it cannot be upgraded to a newer version nor can it be used for commercial purposes (Work documentation). Office Basic includes Word, Excel and Outlook can be purchased preinstalled and can be upgraded in the future on the computer it is on.

There are yet some other alternatives that are available. Windows Vista comes with a basic style contact manager (similar to Outlook), a basic calendar (again similar to Outlook) and a mail program. Both Vista and XP come with Wordpad which is a basic word processor that can save in Rich Text Format (RTF). If you only need to be able to view and print Office Documents there are free viewers available from Microsoft.

Microsoft Works Suite comes with Word 2003, Works (spreadsheets, Word processing) and a host of other useful products. This suite can open some Excel Documents and does include the full version of Word. It can be purchased retail or pre installed on a new computer and qualifies (the version including word) for an upgrade to Office Suites.

If you are looking at a full fledged office system but don’t want to pay the price, have no fear. Simply visit http://www.openoffice.org and download their offering. Open Office is an Open Source Office Suite that includes as much and if not more than Microsoft Office. It can open most Office documents, although more advanced complex documents may be an issue, if Word Processing, Presentation and Spreadsheets are what you need and you don’t want to pay, this is one of your best options. This is what I am currently running on my Mac Mini.

Some system builders will often offer older versions of WordPerfect Office to their new PC’s and very often the cost can be below 20.00, so that may be an option for you as well.

One of the major themes of the discussion that is happening online, is that while the free software on the desktop saves money, quite often it ends up costing more in lost productivity as workers may struggle to learn the new system, reformat or fix documents. Most people have at some point in their lives used MS Office and are comfortable with that. Learning a new office program or desktop can take some time (consider myself, I am a PC power user but still struggle in Linux and Mac) and some people will never get the hang of it. So do you really save money in the end?

A final note, beware of emails or sites offering extreme discounts on MS Office, Windows or other high end packages. Often the software is counterfeit, or illegal. For example if you can buy Office 2007 Pro Plus for 79.95 USD, that is not legitimate, no matter how much they try and convince you. Also beware of software downloaded via Peer to peer networks. I once had an instance of a client using downloaded MS Office Software. We ended up having to format and rebuild the PC 3 times (I refused to install the office software). After the third time the client bought a legitimate office package from me and the computer has been fine since. Taken into the account of all the repairs and fixes that the bogus software created the client could have purchased at least the basic version of office a couple of times over!

101 Freebies

This article came out today on www.itbusiness.ca on 101 freebies for your computer. It lists some software and web based services that are free and can come in handy. Going over the software in the first part of the article I found loads of software that I have used and have recommended in the past.

You can see the list here:

http://www.itbusiness.ca/it/client/en/home/News.asp?id=42920

 

Stephen

Sysguy is now an Axis Authorized Reseller

We have just learned that we are now an authorized reseller for Axis Security equipment. Axis is a manufacturer of network IP cameras, Video Servers and recorders and all types of surveillance products. We are currently testing 2 of their 207W wireless security cameras ourselves and have been very happy with them so far.

If you are looking for a solution to be able to monitor your home or business remotely please contact us.

You can see the full line of Axis products at their website:

http://www.axis.com

Stephen

Windows PC slowing down CPU at 100% Urgent

Over the last several days there have been several reports of PCs using Microsoft Update (not Windows Update) of becoming extremely slow. When opening task manager we are seeing svchost.exe consuming 90 to 100% of the CPU time. This is being caused by Microsoft update (the update program that patches Windows as well as other Microsoft Applications like Office). A temporary workaround has been to disable Microsoft Update and go back to using Windows Update. Here are instructions for doing this courtesy of SBS MVP Susan Bradley. You can read her blog here. http://msmvps.com/blogs/bradley/

We’ve seen it on just about everything.

1. On the Microsoft Update site, click Change Settings.
2. Scroll down the page, click to select the Disable Microsoft Update
software and let me use Windows Update only check box, and then click
Apply changes now.
3. You receive the following message:
Windows Automatic Updates will not be able to deliver updates from
Microsoft Update Service.

Are you sure you want to continue?
Click Yes.

source:
http://support.microsoft.com/kb/901037

After this is done make sure that you visit officeupdate.microsoft.com to ensure that you are getting patches for the Office Suite as well as for Windows.

Stephen

 

A couple of my favourite (comedy) podcasts!

A little while ago I posted about podcasts and downloading them. Here are a couple of my favourites. These are both comedy based podcasts and are great for a 5 minutes diversion when you need a laugh. You don’t need an MP3 player to see these (both are video). You can view them on their respective websites or subscribe to them via iTunes free!

Ask a Ninja http://www.askaninja.com

My personal favourite is episode 32! I have laughed out loud every time I have watched it. It is exactly what the title is!

Tiki Bar TV http://www.tikibartv.com

Vancouver based, Dr. Tiki, Johnny Johnny and LaLa come up with drinks to cure what ails you! Some episodes have explicit language, not suitable for children!

I will post more of my favourite podcasts down the road but enjoy these!

Do you have favourites? Let me know by adding a comment! (please note comments are moderated to prevent spam)

Stephen

Make sure you read the fine print if you are signing up for Vonage Service

If you are thinking of signing up for Vonage account you had better read the terms and conditions before you start. I have been using the Vonage system for just over two years now as my business line and it really hasn’t been that bad. For the most part, call quality has not been too bad, I’ve had some occasional calls with echoes and some where the person I’m calling can’t hear me, as well a few with delays. While these don’t happen often they can be frustrating. Usually a quick reconnect solves the problem. These don’t happen too often and since I don’t use the phone all that much the service does save me money over a dedicated phone line. Another thing that helps is that I also have a very high speed cable network which helps with the call quality (Shaw’s Extreme-I service). Recently I found a website based in the U.S. called www.wehatevonage.com. This site while lists complaints that people have about Vonage service and technical support. Some of the complaints are people not knowing any better and transferring phone service from their DSL provider and losing their high speed Internet connection at the same time. They indicate that Vonage does not tell them this could happen (and I know most aren’t Internet gurus) and they are mad at Vonage (there should be some blame paced on their DSL provider). I have blogged on this before, indicating that you need naked DSL service to use Vonage without an analog phone line. TELUS currently does not provide a naked DSL service, so you are throwing away money using Vonage with them. The other most often cited major problem is people trying to cancel accounts and in some cases it taking several tries and several months’ worth of phone calls to Vonage to try and cancel their accounts and then finding out that there’s a fee for cancellation. Another very common complaint at the website above is people complaining about trying to cancel the service within the 30 day free trial period. These people are indicating that Vonage is saying the 30 days begin with a signup and not when they receive and activate their phone adaptors. These people are being charged the $50.00 disconnection fee as well as complaining about fees for unused months being charged.

When I first started with Vonage Canada’s service, there was a $50.00 fee if you cancelled within three months and the fee was waived after this. About a year ago I received a notice indicating that they would no longer charge the 50.00 cancellation fee. Today after reading the above site, I went back to check on Vonage Canada’s terms of service, only to find out that if your account is opened after February 1, 2007, you will have to pay a $50.00 cancellation fee if you cancel your account within two years. If you connected or activated your service on or before January 31, 2007, the cancellation fee will be waived if your account was open for one year. I am not sure what I would do if I cancelled my account today, as I have been using it as my business line. I will be checking with my phone provider, Shaw Cable, to see if I can move the phone number to their system. The only other problem I have is that I am also using Vonage’s fax services which would probably require a third line (with Telus) into my house. When I started with Shaw there that had no second line program. At least now they offer a Digital Phone light service (all features, cheap long distance).

While Vonage has been convenient and has worked for me so far, some people are not happy to call quality and the occasional echo that you can get. One thing I like about the Vonage service is that I can take my adaptor when I travel. For example, I was in Hawaii this January and I took my Vonage adapter, connected to the high speed Internet Service in the condo and was able to receive calls without people having to dial long distance, and make calls without incurring long distance charges on the condo phone. I know there have been some problems with 310 numbers that are used for government and pizza places, as well as some problems reaching Canadian 1800 numbers because they cannot tell where the call is being routed from. There is one advantage to this however; as my daughter can make calls to Radio Disney’s toll free number and they get through, unlike when we tried to call from a regular phone line. They block non U.S. calls to their toll free numbers.

As I’ve stated a couple of times, I’m very happy with the Vonage service. Would I use it for a home phone service? Probably not. I expect my phone to work all the time, and while there were some small growing pains when we switched our phone to Shaw’s Digital phone service, (a couple of times we had some echoes, that this was as a result of their call volumes being louder and using it with a cordless phone). The service and value has been excellent. We have used Shaw’s Digital phone for two years and other than the first couple of months and the slight echo the service has been great. I have also a few friends that are using Vonage as home service and have been happy with it. I have also set it up as a long distance line for my sisters to call Calgary from Victoria as the Vonage phone is setup with a local Victoria phone number.

As with any type of service before getting into it always read the fine print. Most companies publish terms of service on their web sites to can actually read them before you sign up for or activate any service. If you don’t read the terms of service, if you do have a complaint about the service, there is really not a lot you can do as in most cases, signing up or activating indicates that you accept that the terms and conditions. As always it is buyer beware.

Stephen