Internet slow down with Shaw high speed

We have been getting a lot of complaints lately about clients Shaw high speed Internet service slowing to a crawl suddenly, and Shaw support being no help in resolving the issue. The Shaw techs are quick to blame the clients router or tell them that they have a virus. I actually stumbled across the fix this past summer. I have implemented it at a few client sites with good success.

Shaw has been changing their network around in the Calgary area for the last 8 months or so. As clients are moved off the older network they are being moved into a new IP address range. These new IPs start with as opposed to The problem occurs with Internet Explorer and one of it’s settings.

To see if you are affected open Internet Explorer and go to a site that lists your IP address like or If you see an IP address starting with you will be affected.

In IE go to the Internet Options settings (in IE 6 click on tools, internet options, or on IE 7 press the alt key to bring up the hidden menu or click on the tools button). From the dialog, click on the connections tab, then click on the lan settings button at the bottom. Uncheck the automatically detect settings checkbox and uncheck the proxy server checkbox. Click OK then click OK again. Close IE and restart it. Your home page should load faster, and checking your IP address using one of the sites above, you should now see your IP address start with a 70 number. Your browsing should speed up and you should be able to access almost all web sites properly again.

One thought on “Internet slow down with Shaw high speed
  1. my internet speed is getting really slow around 9 pm … using shaw speed test i was able to obtain up to my max speed of 10 mbps at 7:00 pm. However, the speeed drop to a snail pace of 3 mbps at 9:00. I tested my internet speed with only my computer connect to the internet and every other network devices disconnected.

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