Today Microsoft has released Service Pack 1 (SP1) for their Response Point Phone system and with that comes the official release of Response Point into Canada. Response Point is a phone system designed for small businesses that takes away the complexity of most phone systems (and the large price).
Response Point is a hardware and Software system available from three hardware manufacturers, Syspine, DLink and Aastra. Here at Sysguy Consulting we are authorized partners for the Syspine and Aastra systems.
Service Pack 1 adds the long awaited ability to use SIP Trunking (VOIP) with your Response Point system as well as using POTS (Plain Old Telephone Service). Other additions include click dialing from your PC, call history and live status views of other users phones from your PC.
We have downloaded the software and the firmware for our Syspine Demo system and will be applying it soon. Once we have run through it we will be posting a more indepth review.
Please contact us if you want to see a demo of the Response Point system in your office.